Caster Connection and CC Apex Reduce Downtime at a Chewy.com Distribution Facility
Chewy.com is an online pet food retailer whose distribution center operates 24 hours a day, 7 days a week. The company had a problem fulfilling orders in a timely manner because the casters on their picker carts kept failing.
Because of the fault casters in use, at least 10 carts were out of service at any given time at this Chewy facility. This downtime was costing the company money in lost productivity.
After connecting with Caster Connection, we conducted a thorough assessment of their situation, and recommended they replace their faulty casters with CCAPEX-5S-KP-EXT and CCAPEX-5R in order to meet the demands of their application and maintain uptime.
The new casters produced an immediate improvement in productivity by eliminating the slowdowns caused by caster failures. As a bonus, pickers at Chewy found the carts much easier to push, pull and maneuver, which boosted morale and improved productivity by reducing fulfillment times.
These types of situations and outcomes are a common occurrence in the world of Caster Connection, and we'd love to help you become the next success story.
