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Improve Customer Satisfaction in the Hospitality Industry

Enhance Your Customers’ Experience with the Right Casters and Wheels

Caster Connection works closely with our customers to find the best solutions for your applications. We work to offer you confidence and peace of mind by offering trusted products, product test data and excellent customer support to ensure that you experience a worry-free purchase.

The primary concern of a hotel is to keep their residents happy. It can be easy to forget how something as simple as a noisy caster can bother a customer and ruin their experience. That’s why we offer quiet casters and wheels that can conquer different floor types, while offering an aesthetic appeal as well.

We can offer you peace of mind by offering products that have been tested and proven in your environment, so you can buy the right wheel the first time.

Plated Pneumatic Wheels

Pneumatic wheels are a great choice for hotels, where carts must roll over a variety of surfaces and remain quiet. These tough wheels will allow employees to easily maneuver carts over cement, carpet, linoleum, and other surfaces. They can come in a brass or zinc-plated finish for aesthetic appeal.

Pneumatic Caster


Features include:

  • Low noise levels
  • Easy rolling
  • Handles different floor types
  • Aesthetic finish

These wheels are ideal for hospitality related applications, such as luggage carts, hand trucks, cleaning carts, room service carts, mop buckets, food service equipment, and other applications.

An Alternative to the Phenolic Wheel

Phenolic wheels are one of the most commonly used wheels in the industry. They are very economical, adapt to different environments, and are effective in general applications.

However, phenolic wheels are known to chip and fail in stressful environments. The Rollx by Algood is an alternative to the phenolic wheel, and solves many of these problems.

Rollx Wheel


The Rollx is much stronger and lighter than the phenolic, reducing shipping costs and providing for heavier weight capacities. Unlike average phenolic wheels, the Rollx is capable of resisting moisture and chemicals, and will not chip and break when wet.

The versatility of the wheel allows it to be introduced to many different applications while improving on many of the previous wheel’s failures.

This wheel can sustain temperatures of up to 250°F and is very ergonomic. It is also 100% recyclable, making disposal easier.