Before working with Caster Connection, a large manufacturer of various products was experiencing failure and breakdown with their phenolic wheels. After observing the client's applications and environment, a Caster Connection Regional Solutions Manager recommended the CC Apex wheel to improve their mobility performance.
When purchasing casters and wheels, the quality of the sellers' customer service is often as important of a factor as the quality of the products being purchased. A manufacturer of automotive parts and accessories found that although the casters they were using on their Automated Guided Vehicles worked sufficiently, the supplier they ordered from was struggling to deliver their product in an efficient manner. Because they were unhappy with their lead time and pricing, the automotive manufacturer reached out to Caster Connection for help.
A major manufacturer of clocks and furniture was trying to introduce a new product into their lineup. With the added stress of this new product on their carts, the 5" x 2" polyurethane on steel wheels they had used for years were now chipping and breaking apart. After a recommendation from another supplier of theirs, the clock manufacturer contacted Caster Connection for a solution to their problem.
Manufacturers often face the problem of choosing brakes that are effective and ergonomic for the carts in their facilities. A major manufacturer had trouble finding effective brakes that workers could use easily and safely. After speaking with Caster Connection, the customer implemented the perfect solution for their problem.
A design and build contractor for one of the United States' leading light-rail systems was encountering problems with static shock in one of their projects. The project involved several moving gates that rolled on 8" wheels. While the wheels met most of the contractor's requirements, they were also building up static, and the engineers feared this could impact passengers' safety. To find a wheel that would not retain static electricity, the contractor got in touch with Caster Connection...
Hospitals are designed to work around the patients' needs and to keep them comfortable. It is sometimes easy to forget how big of an impact small details can have on the patient, such as the noise levels of casters .One large hospital found themselves with just this problem. Their 6" x 2" polyolefin wheels were making a lot of noise that annoyed employees and patients.After observing the carts in use, a Caster Connection Regional Sales Manager recommended a trial run of the CC Apex 6" x 2" wheel.
The environment of a large chicken farm requires tough casters and wheels that can handle varying temperatures, floor types, debris, and chemicals. Failing wheels can hinder productivity, harm workers and livestock, and cost the owner thousands of dollars in maintenance downtime. A major chicken farm on the east coast found that their polyurethane on polyolefin wheels were not up to the challenge of such a harsh environment. Caster Connection solved their problem by recommending the best wheel for their variety of of environmental conditions.
The equipment used in automotive manufacturing has to meet strict safety standards in order to be approved for use. An example of equipment that does not meet safety standards are casters that require push/pull force above the organization's set ergonomic threshold. A leading automotive manufacturer approached Caster Connection when one of their dollies could not meet these standards. Caster Connection solved the customer's problems by recommending CC Apex paired with a special rig.
Hospitals pride themselves in keeping their floors and seating areas clean and unmarked. One hospital found that their rolling chairs and tables (which were fitted with nylon wheels) were damaging floors and leaving them with streaks.The hospital contacted several caster companies and none of them were able to solve their problem - except for Caster Connection, of course.
The applications of many industrial manufacturing plants require the use of manually operated, hand-pushed carts. These carts are essential in carrying equipment and must be easy to maneuver for workers. In 2012, an industrial manufacturing plant approached Caster Connection for help with their carts, which workers complained were too difficult to push and pull.